Showing posts with label black consumers. Show all posts
Showing posts with label black consumers. Show all posts

9979: Stove Top’s Plymouth Crock.


In What’s Black About It? by Pepper Miller and Herb Kemp, the authors spotlighted a case study involving Stove Top. To target Black consumers, the brand tapped research showing the audience preferred using cornbread over loaf bread, and referred to the side dish as dressing versus stuffing (see excerpt above). This marketing insight came to mind while viewing the new Stove Top campaign by The Martin Agency—a White shop in Richmond, Virginia—featuring annoyed Pilgrims to position the product as being great for occasions beyond Thanksgiving. Can’t help but wonder how the characters and concept cross over to Black consumers. Or Latinos. Or Native Americans.

Maybe Stove Top will produce a targeted commercial featuring Malcolm X proclaiming, “We didn’t land on Plymouth Rock. The rock was landed on us.”

9702: Black Bankruptcy Bias…?


From The New York Times…

Blacks Face Bias in Bankruptcy, Study Suggests

By Tara Siegel Bernard

Blacks are about twice as likely as whites to wind up in the more onerous and costly form of consumer bankruptcy as they try to dig out from their debts, a new study has found.

The disparity persisted even when the researchers adjusted for income, homeownership, assets and education. The evidence suggested that lawyers were disproportionately steering blacks into a process that was not as good for them financially, in part because of biases, whether conscious or unconscious.

The vast majority of debtors file under Chapter 7 of the bankruptcy code, which typically allows them to erase most debts in a matter of months. It tends to have a higher success rate and is less expensive than the alternative, Chapter 13, which requires debtors to dedicate their disposable income to paying back their debts for several years.

The study of racial differences in bankruptcy filings was written by Robert M. Lawless, a bankruptcy expert and law professor, and Dov Cohen, a psychology professor, both with the University of Illinois; and Jean Braucher, a law professor at the University of Arizona.

A survey conducted as part of their research found that bankruptcy lawyers were much more likely to steer black debtors into a Chapter 13 than white filers even when they had identical financial situations. The lawyers, the survey found, were also more likely to view blacks as having “good values” when they expressed a preference for Chapter 13.

“Unfortunately I’m not surprised with these results,” said Neil Ellington, executive vice president of Consumer Education Services, a credit counseling agency in Raleigh, N.C. “The same underlying issues that created the problem in mortgage lending, with minorities paying higher interest rates than their white counterparts having the same loan qualifications, are present in all financial fields.”

The findings, which will be published in The Journal of Empirical Legal Studies later this year, did not suggest that there was any obvious evidence of discrimination in the bankruptcy process. “I don’t think there is any overt conspiracy,” Professor Lawless said. “But when you have a complex system, these biases can play out and the people within the system don’t see the pattern because nobody is in charge of looking at these big issues.”

Read the full story here.

9680: The Black Groupon.


From The Chicago Sun-Times…

An ‘African-American Groupon’

By Sandra Guy

Christopher Nolen, an independent film director and producer, enjoys using Groupon coupons to get half-off deals at restaurants. So when he found out about a new deals website dedicated to black-owned businesses, he signed up.

“This is the African-American community’s Groupon — it’s a great way to give African-American business owners some notoriety and help them in this economy,” said Nolen, a Roseland native who teaches eighth-grade algebra in addition to running Nferno Productions, Inc., in Calumet City.

The site, Blackmark-it.com, whose name is a play off of the idea of marking an event and the black community’s often-hidden marketplaces, launches Monday (January 16).

Its first discount is for a 40 percent off tax-preparation service by Chicago accountant Emerging Business Solutions Group, LLC.

The first deal will run for one week, as will the next three.

After the first month, the website’s creators intend to offer two deals per week and gradually ramp up to daily deals.

The deals extend beyond spas and nail salons, with discounts ranging from professional photography services to 50-percent off the price of “The Veil of Victory,” a non-fiction book by author Yorli Huff about her experience as an undercover cop.

“As a business owner and filmmaker, it’s incredible when I see other African-Americans helping each other in business,” Nolen said. “We need more of that.”

Blackmark-it.com is the work of Oak Lawn couple Jamel and Natasha Williams, both 33, who financed the web startup on their own after they grew disappointed that so few offers from Groupon and LivingSocial featured black-owned companies. Jamel, a truck driver who manages the couple’s catering business, Covenant CafĂ©, and Natasha, a marketing consultant at The Nielsen Company, aim to keep the deals manageable for merchants, and to help strategize other ways the businesses can grow.

“We’re setting maximums (of deals) as low as 25 to 50 to make sure the merchants can meet the demand, and then we can revisit growth strategies,” Natasha Williams said. “For many minority-owned businesses, advertising feels like more risk than a gain.”

Delandon Mason, 34, a jazz and classical-music trumpet player and friend and former college classmate of the Williames at Northern Illinois University, is recruiting subscribers and helping implement strategy. He is using the experience to inform his own entrepreneurial ambitions and to learn how to build a personal brand.

The Williamses are only too aware of the widely publicized missteps of daily deal giant Groupon, including the latest dispute in which a contractor-bidding company alleges that Groupon changed the terms of their deal after both parties had signed off on it.

The Williamses frequent their clients’ businesses and tweak discounts so the merchants maintain their profits.

They’re also cognizant of Groupon’s elaborate list of merchant-help tools, including a scheduler, a rewards program and location-based offers that alert consumers to deals at places near where they are standing and at times the merchant needs more customers.

Compared with most daily deal sites that take half of the cut, Blackmark-it.com takes 20 percent to 40 percent of the revenue from each deal, depending on the deal’s amount, the quantity sold and other factors.

To track each coupon as it is redeemed, merchants may log in to a Blackmark-it web portal; scan coupons set up with their preference of barcodes or QR codes to update the redemptions at checkout in real time, and keep up-to-date with spreadsheets that the Williamses create.

Blackmark-it also will offer for an extra fee a one-minute video commercial, which the merchants may use for their own marketing, Jamel Williams said.

Some analysts say the ability of smaller players to offer better terms poses a threat to the Groupons of the industry, while others say the market affords massive opportunities for all players.

Goldman Sachs analysts said in a note to investors, “While we believe Groupon taps primarily into the $500 billion (worldwide) advertising market, of which $100 billion is local advertising, with Groupon’s expansion into travel, goods and events, the total addressable market is well more than $10 trillion.”